Legal Disclaimer
The information, products, and testing results provided on this website are published by 138 Foods, Inc., the master brand for "It's Just," and are intended for general informational and educational purposes only. All products sold on this site are intended for customer use in accordance with label directions. While the website strives to ensure accuracy of product descriptions, nutritional information, prices, and digital content, 138 Foods, Inc. does not warrant that such information is complete, reliable, or error-free. Product specifications may vary and change without notice.
All product testing results displayed are for reference and informational purposes. These results may vary depending on assay conditions and individual product batches. The information is not a substitute for independent third-party analysis or professional medical advice, diagnosis, or treatment. Customers with dietary restrictions or medical conditions should consult with healthcare professionals prior to using any products listed on this website. Individual results from product use may vary and are not guaranteed.
Pricing, availability, shipping times, and specifications are subject to change without notice. Images may not precisely represent product packaging or appearance in all cases. All purchases made through this website are subject to 138 Foods’ standard return and shipping policies. 138 Foods, Inc. reserves the right to limit quantities, refuse service, or cancel orders per its sole discretion.
The content, trademarks, and branding—including "138 Foods," "It's Just," "Smart138," and related sub brands—are the property of 138 Foods, Inc. and may not be reproduced or used without written permission. Links to third-party sites are provided for convenience, but 138 Foods, Inc. has no control over, and assumes no responsibility for, the content or practices of any linked site.
By accessing or using this website, visitors agree to assume all risks associated with its use, and to comply with all posted terms and conditions. 138 Foods, Inc. disclaims liability for any direct or indirect loss, damage, or injury resulting from reliance on any website information or purchase of products. Website content may be updated, amended, or changed at any time without prior notice.
For additional information, please contact customer service via the website’s contact form.
Third Party Testing
Do you do Heavy Metal Testing?
They are viewable and unredacted online.
Click Here for Third-Party Lab Results
This self-service website feature allows you to search by:
- Lot Number = Exact Match
- Product Name = Newest Batch Only
- Barcode = Newest Batch Only
If you search by lot number and can't find the results, then it is most likely because that lot number has not been uploaded yet. Please try searching by product name instead to view the results for the most recent batch.
Having other questions? Scroll to the bottom of the Lab Results page and check out the FAQs.
Can I get the Certificate of Analysis (CoA)?
Sorry but we do not email copies of the test results or CoAs ,but you can view them online here.
What products do you test?
Every batch of our products is third-party lab tested.
Product Questions
Do you offer free samples?
As much as we would love to give out free samples, the shipping cost would be too high for it to make sense.
We recommend purchasing the smallest size of an item first as your sample.
What is the shelf life of your products?
Most of our products have a shelf life of 24 months. A few products are limited to 12-18 months.
Why does my bag/bottle seem like it is not full?
All products are sold by weight (not volume), so you are actually getting the correct amount. The density of each product varies and powders will settle during shipping.
Are your products really gluten free?
Psyllium Husk and Xanthan Gum are batch tested and confirmed to be gluten free with less than 20ppm as per FDA guidelines.
All other products are free of gluten ingredients (except Vital Wheat) and packaged in the same facility that makes our batch tested Psyllium Husk and Xanthan Gum products following the same GMP guidelines.
What is the allergy cross-contamination risk?
We take allergies and food safety very seriously. The FDA states major food allergens are as follows: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, sesame and soy.
All of our products have some risk of cross-contamination simply due to the fact that our facility processes other products that contain some or all of the allergens listed above.
If you are affected by allergens, we recommend you do not take the risk.
Are your products Kosher or Halal certified?
Most of our raw ingredients come with Kosher and Halal documents, but the licensing fees required to claim Kosher or Halal would raise the price of our products significantly.
Returns / Refunds
How do I process a return?
Sorry, food products are not returnable for health and safety reasons.
What if my item was damaged in shipping?
Sorry this happened. Don't worry, we are here to help make it right.
Please email us a photo of the damage so we can file a claim with the carrier and get a replacement shipped.