Privacy Policy

138 Foods, Inc. ("we", "us", "our") respects the privacy of our customers and website visitors. This Privacy Policy describes how personal information is collected, used, and shared when visiting or making a purchase from www.138foods.com ("Site").

Information We Collect


We collect information necessary to process orders, deliver products, and enhance user experience. This includes:

• Contact details: name, email address, billing/shipping address, phone number.
• Order details: purchases, payment information (handled via third-party processors).
• Account info: username and password if account is created.
- Browsing/ cookies, IP address, device information.
• Gift recipient details: name, shipping address for order fulfillment.
• Communication records: messages sent to us (email, support, etc.).

How We Use Your Information


Your personal information is used for the following purposes:

• Fulfilling and shipping orders
• Managing customer service queries
• Sending order confirmations, alerts, and updates
• Administering rewards, promotions, or surveys
• Marketing communications with consent
• Improving our products and website experience

Cookies and Tracking


Our Site uses cookies and similar technologies for session management, analytics, marketing purposes, and to enhance functionality. Users can manage cookie preferences through browser settings.

Data Sharing


We do not sell your personal information. We may share:

• With service providers (fulfillment, payment processors) who help operate our business.
• As required by law or to protect our rights.
• With third-party analytics tools to understand website usage.

Payment processing is performed via secure third-party platforms (such as Shopify or PayPal). We do not store payment details on our servers.

User Rights and Choices

Visitors have the right to:

• Request access to, update, or delete their personal information.
• Opt out of marketing communications at any time.
• Manage cookie settings

To exercise your rights, contact us at info@138foods.com.

Security Measures


We implement commercially reasonable safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

Policy Updates


This Privacy Policy may be updated from time to time. Changes will be posted on this page, and continued Site use reflects acceptance of any changes.

Contact Information

For questions about our privacy practices or to exercise your rights, email us at info@138foods.com.